This is due to their delicate nature and to preserve the life of your item. If you were to put your piece in the dishwasher or microwave their is potential to fade and damage the glaze and colours.

In the unlikely event your item arrives damaged, please contact us immediately with a photo and we will refund the entire cost of your item.Alternatively we can offer to replace the piece. In order to replace your item please note this could take up to six weeks.

Unfortunately we are unable to accept returns for a change of mind.

We endeavour to offer international shipping shortly. In the meantime domestic shipping within New Zealand only.